1、XXX International hotel. May I help you?
XXX国际大酒店，我可以帮你吗?
2、I’m putting you through，sir. I’m sorry，there’s no answer. Would you like to leave a message or to call back?
我给您接过去，先生。对不起，没有人听电话，您是留言还是再打过来?
3、Hold on，please. I’ll put you through to the information.
请别挂，我帮你转到前台问询。
4、I’m sorry，sir. But the manager’s line is busy. I’ll call you back when it is free.
对不起，先生。经理电话占线，线路通时我给您打过来。
5、This is the operator，may I help you?
这是总机，我可以帮您吗?
6、We have a computer wake-up service，please dial first and then the wake-up time.
我们有电脑叫醒服务，请先拨5，然后拨叫醒时间。
7、Our computer will record the time and your room number.
电脑将记录下您的叫醒时间和房号。
8、Excuse me for asking but which country are you calling?
对不起，请问您要往哪个国家打电话?
9、Which city，please?do you know the city area code?
请问时哪个城市?您知道区号吗?
10、Could you please tell me the telephone number?
请您告诉我电话号码。
11、Could you please tell me the party’s full name and telephone number，please?
请告诉我您要通话的对方的全名和号码，好吗?
12、What’s your name and room number，please?
请问您的姓名和房号?
13、Could you repeat the number，please?
请您重复一下电话号码，好吗?
14、Would you like me to place the call for you?
您要我帮您接通电话吗?
15、May I remind you there is still a handling charge?
我还要提醒您一下，另外还有手续费。
16、I’m sorry，madam. I’m afraid the credit card can not be used.
女士，对不起，恐怕您不能使用信用卡。
17、Just a moment，please. I’ll put you through.
请稍等，我给您接过去。
18、I’ll switch you to room 333#.
我马上为您接333号房。
19、I’ll connect you to Mr. Smith’s room right away.
我马上为您接Smith先生房间。
20、Please hold the line a moment，I’m putting you through to his office.
请不要放电话，我这就给您接待他办公室去。
21、You’re through，sir.
先生，给您接通了。
22、I’m sorry，the line is busy. Would you like to hold on or call back?
对不起，占线。您是等一会，还是过会再打过来?
23、Would you like me to page him?
您需要我为您呼叫一下吗?
24、Sir，there is no answer. Would you like to leave a message?
先生，没有人接电话，您是不是要留言?
25、I’m afraid I cannot transfer calls from the house phone. Could you dial the number directly，please?
抱歉，我这里无法为您转电话，请您直接拨那个电话号码，好吗?
